Totem Smokehouse was founded nearly twenty years ago with one goal: to provide our customers with the best smoked salmon and gourmet seafood in the world. Today, through our store in Seattle's famous Pike Place Market, our mail order catalogs and now our Virtual Market on the Web, our objective is to make you another one of our many satisfied customers. Nothing else matters to us.

Our Roots in Pike Place.
If you've ever been in our store in Pike Place Market, you already know about the excitement and fun of the Market. Every day, the finest in fresh produce, gourmet food, baked goods, and arts and crafts are gathered into a kaleidoscope of colors, sounds and activities that delights the senses. It's a truly memorable experience.

For Totem, the Market is a natural place to call home. After all, we're surrounded by other quality stores like the original Starbucks, Market Spice, Piroshky Piroshky (our neighbor who makes wonderful Russian pastries), Cucina Fresca (another neighbor with a flair for creating great Italian food) and a host of others. Judging by the success of the Market and our following of loyal customers, we must be doing something right. Visitors come back again and again to enjoy the sights, sounds and tastes of the Market and our store.

Customer Service. The Secret of Our Success.
In our store, we do our best to make you feel welcome and special. You can try samples, ask questions, and pick the Totem products you want to purchase. Now our Web site is up and running, no matter when you decide to shop, and no matter where you are connecting from, we can offer you the same kind of service and quality products we provide in the store. (And remember, the cost of regular UPS shipping within the continental U.S. is included in all of our Web prices.)

For those of you who haven't been to our store yet, we thought a little "virtual" introduction to the crew would be nice. That way, the next time you're in Seattle, you'll feel right at home when you stop in to say "Hi." We hope to see you real soon!!



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